Monday, 27 November 2017

The NSW Government’s innovative on-demand transport trial is now underway in Pittwater.

The trial, known as Keoride, is being administered by Transport for NSW and allows customers to use a website, phone number or app to book a vehicle that will arrive at their home, or convenient pick up location, and transfer them to the nearest B-Line bus stop.

The on-demand services will be delivered using vehicles with the capacity to carry four passengers, and will particularly assist local residents living in areas that are not easily serviced by traditional buses. Bookings can be made up to one month or a minimum of 30 minutes before a trip.

The launch of the on-demand trial coincides with the start of a new regional bus timetable which includes additional services on key CBD express routes, a new route between Palm Beach and Manly, increased frequency on local shuttle routes and the commencement of B-Line services between Mona Vale and the CBD.

“This is all about customising services and allowing commuters to have more choice on when and how they travel,” Rob Stokes said today.

“Pittwater is among the first areas in NSW to trial this innovative, on-demand transport model.

“There are many areas of our community that are not easily accessible by traditional buses – so this is a flexible and adaptive service that could help people access the B-Line service at a time that best suits their needs.

“This new service could also encourage commuters to leave their cars at home – taking pressure off commuter car parks and our local roads.

“This is not something that’s been trialled before by the NSW Government – so the response and feedback will be really important.

 “We want to make it as easy as possible for everyone to access our public transport network and this could be another important component in the service mix,” Rob Stokes said.

The on-demand trial is administered by Transport for NSW and will be run by Keolis Downer, one of Australia’s largest providers of multi-modal public transport.

A one way trip costs $3.10, with concession card holders (including pensioners, seniors, students and apprentices) receiving a 50% discount.

Keoride will operate at the following times:

•           Weekdays: 6am-10pm

•           Saturday 7am-7pm

•           Sunday: 7am-5pm.

Bookings can be made:

•           Online at;

•           Over the phone by calling 1800 KEO RIDE (1800 536 7433) or

•           In coming weeks, commuters will be able to download the ‘Keoride’ app from the Google Play and Apple App Stores.

Upon booking, customers will receive a booking confirmation and an estimated pick up and drop off time.