Friday, 18 September 2020

Member for Pittwater Rob Stokes has welcomed the state-wide rollout of a new check-in feature on the Service NSW App.

The new feature enables customers to check in at hospitality venues with a NSW Government issued QR code – improving convenience and safety for patrons and businesses.

QR codes are similar to barcodes and, when scanned with a mobile phone, can automatically recognise your visit to a venue. 

The new service is free and can help business operators comply with their obligations under the COVID-19 Public Health Orders.

“This is a great initiative that’s mutually beneficial for local businesses and customers,” Rob Stokes said today.

“Checking in and recording contact details when dining out has become necessary and commonplace. This new app feature makes the process easy and straightforward.

“There’s often a natural hesitation when recording personal details on paper sign-in forms or unknown websites. This initiative provides a clever, contactless and secure solution.

“More than 5 million people in NSW already have a Service NSW online account, and around half of these already have the Service NSW app on their phones.

“The check in process enables Service NSW to log the location, date and time of customers’ visits – then temporarily store this information for accurate contact tracing in the event of a positive COVID-19 case. The information is only stored for 28 days before being permanently deleted.

“The NSW Government is encouraging as many businesses as possible to use the Service NSW check in feature – for everyone’s convenience, safety and peace of mind,” Rob Stokes said.

Further information is available by visiting the Service NSW website